What is ear wax and why does it matter?
Ear wax (cerumen) is a natural, protective substance produced in the ear canal. It traps dust, debris, and microbes, helping prevent infections and keeping the canal moisturised. While most of the time it handles these tasks seamlessly, problems can arise when wax accumulates excessively, especially when hardened. This may lead to symptoms like itchiness, earache, hearing loss, tinnitus, pressure, or dizzinesss.
Awareness of symptoms is vital—if something feels off, getting your ears checked early prevents discomfort or complications.
Why seek professional care?
Coastal Hearing strongly advises against home wax removal methods like cotton buds or ear candles. These can push wax deeper, inflame the ear canal, or even perforate the eardrum. Instead, entrusting the procedure to qualified clinicians ensures both safety and effectiveness.
Microsuction: the cornerstone method
Microsuction is Coastal Hearing’s preferred ear wax removal technique. Here’s why it's widely favored:
- Clean and precision-driven: Performed under microscopic visualization, ensuring full view of the ear canal.
- Gentle and fast: Utilises low-pressure suction, with most procedures taking just minutes per ear—often completely painless.
- No fluids, no mess: Unlike traditional irrigation, microsuction avoids water, reducing infection risk .
- Professional oversight: Only registered audiologists employ specialized tools and follow strict hygiene protocols
What the appointment looks like
From booking to follow‑up, here’s how the Coastal Hearing microsuction experience unfolds.
- Booking & preparation
- Before the appointment, you may use olive oil or a cerumenolytic like carbamide peroxide for 3–5 days to soften the wax
- Take note of symptoms—such as hearing loss, tinnitus, or discomfort—to discuss during the consultation.
- Consultation & ear examination
- The session begins with a friendly consultation and medical history review.
- Your audiologist examines each ear with an otoscope or microscope to assess wax buildup.
- Microsuction procedure
- Using a fine, low‑pressure suction probe, wax is carefully removed while you may hear a gentle noise—no pain involved
- A video otoscope provides real‑time visuals before and after the procedure
- Aftercare & advice
- You’ll receive guidance on protecting your ears—e.g., avoiding objects in the ear canal—and cleanliness routines.
- A follow‑up may be arranged if needed Coastal Hearing.
The benefits of choosing Coastal Hearing
- Expertise and experience: Their audiologists are registered with the British Society of Hearing Aid Audiologists and trained to the highest standards
- High-end equipment: They use advanced, professional-grade tools and maintain a pristine clinical environment
- Patient-focused service: Coastal Hearing offers personalized care, multiple clinics throughout North Wales, and even home visits for those with mobility needs
Is microsuction right for you?
Yes—if you're experiencing symptoms of wax buildup (e.g., muffled hearing, sore ears, ringing, or pressure) and want a clean, safe removal method. It’s particularly suitable if you’ve tried at-home softening with no relief. Coastal Hearing encourages prompt professional assessment to prevent complications.
Clinics & contacts
Coastal Hearing operates from conveniently located clinics across North Wales: Colwyn Bay, Prestatyn, Mold, and Anglesey—and offers home visits when needed. You can book in by phone (0800 054 8458) or via the online form.
In summary
- Ear wax is normal—until it's not. Blockages cause discomfort and hearing issues.
- Avoid home remedies; consult professionals instead.
- Microsuction is fast, effective, and safe when done correctly.
- Coastal Hearing delivers top-tier care with expert clinicians, cutting-edge tech, and patient-first practice.
Got concerns about ear wax or experiencing hearing issues? Coastal Hearing is ready to help you restore clarity—and comfort—to your ears.