1. Where are your clinics located in North Wales?
We currently have hearing clinics in Colwyn Bay, Prestatyn, Anglesey, and Mold. All are easy to access, and we offer flexible appointments to suit your schedule.
2. Do I need a referral from my GP to book an appointment?
No referral needed! You can book directly with Coastal Hearing for hearing tests, earwax removal, or a free hearing aid consultation.
3. How do I know if I have hearing loss?
Common signs include:
- Asking people to repeat themselves
- Struggling in noisy environments
- Turning the TV volume up louder than others prefer
If you're noticing any of these signs, we recommend booking a free hearing check.
4. What happens during a hearing test?
Our hearing assessments are quick, painless and fully tailored to your needs. We’ll:
- Discuss your hearing concerns
- Carry out a thorough hearing test in a soundproof room
- Talk you through the results (your audiogram) on the same day
- Recommend hearing solutions if needed
5. Do you offer earwax removal?
Yes! We offer safe, professional earwax removal using microsuction – a gentle, quick method that’s far safer than cotton buds or home kits. Appointments are often available same day.
6. Are your hearing aids visible or bulky?
Not at all. We supply discreet, modern hearing aids – some are even invisible when worn. We also offer hearing aids that look like jewellery or earbuds, ideal for style-conscious users.
7. Can I trial a hearing aid before buying?
Yes – we offer free hearing aid trials so you can try them in your everyday life. There’s no pressure to purchase, just a chance to find the right fit for you.
8. Are your services available in Welsh?
Yes, we're proud to offer services in both English and Welsh. Just let us know your preference when you book.
9. Do you offer support after I buy a hearing aid?
Absolutely. Every hearing aid purchase comes with full aftercare, including:
- Adjustments and fine-tuning
- Annual hearing checks
- Ongoing support for repairs and maintenance
10. How do I book an appointment?
You can:
- Call us on 0800 054 8458
- Book online at https://coastalhearing.co.uk
- Or pop into one of our clinics in Colwyn Bay, Prestatyn, Mold and Anglesey