Why Choosing an Independent Hearing Care Provider Makes All the Difference
When it comes to your hearing health, you have a choice: book an appointment with a big national chain or trust your care to an independent hearing specialist. On the surface, both may seem similar — free tests, modern hearing aids, aftercare. But look closer, and the differences are clear.
At Coastal Hearing, we believe in personal, independent care that lasts a lifetime. Here’s why more people in North Wales are choosing independents like us over the multiples.
1. Continuity of Care You Can Trust
At national chains, you may see a different audiologist each time you visit. That makes it harder to build a relationship and keep track of your progress.
With Coastal Hearing, you’ll see the same trusted audiologist at every appointment. We get to know you, your lifestyle, and your unique hearing needs — making adjustments easier and care more consistent.
2. Longer, More Thorough Appointments
National providers often work to strict time slots, with just 30 minutes for your test and fitting. That’s rarely enough to cover everything properly.
We give you the time you need. Our typical appointments last 60 minutes or more, giving us space to test thoroughly, explain results, and answer all your questions without rushing.
3. Independent Advice & Full Choice of Hearing Aids
Unlike the multiples, independents aren’t tied to one or two manufacturers.
At Coastal Hearing, we work with all the leading brands — including Oticon, Widex, Phonak, Starkey, Signia, and Resound. That means we can recommend the device that’s genuinely right for you, not the one we’re contracted to sell.
4. Comprehensive Aftercare & Support
A hearing aid is just the start. Proper aftercare ensures it works well for years.
Our aftercare includes:
- Regular check-ups
- Real Ear Measurements (REMs) for accurate fittings
- Earwax removal and hearing health checks
- Home visits where needed
- Ongoing support for the lifetime of your hearing aids
National chains may offer “aftercare,” but it’s often limited by branch availability and staff turnover.
5. Local, Friendly, Community-Based Care
Coastal Hearing is proudly North Wales owned and run. With clinics in Colwyn Bay, Prestatyn, Mold, and Anglesey, we’re part of the local community — not a faceless corporate chain.
When you call us, you speak to our local team, not a call centre. When you visit, our reception staff know you by name.
Why It Matters
Choosing the right provider isn’t just about buying a hearing aid. It’s about ongoing care, trust, and peace of mind.
Big chains sell hearing aids.
We provide lifelong hearing care.
Ready to Experience the Coastal Hearing Difference?
If you’re considering hearing aids or simply want to check your hearing, book a free hearing health check with us today.
📞 Call us on 0800 054 8458
🌐 Book your appointment online